What Need To Do If Deposit Not Receive Yet?
Q: How i can submit issue about deposit not receive on self-service center 91CLUB?
A: To submit deposit not receive on self-service center 91CLUB, please follow this step
1. You need to use this link https://www.91service.in
2. After you enter the link then close the notification
3. Select issue and choose Deposit not receive
4. Fill your 91CLUB ID account
5. Fill deposit amount you transfer
6. Fill UTR number
7. Fill Receiver UPI ID
8. Attach the deposit receipt proof clear and detail
9. Submit issue
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How To Find Deposit Receive with UTR,UPI Receiver inside
Q: I'm not really understand about the UTR number and Receiver UPI ID where i can find that ?
A: You can find it on the bank / wallet apps you using
1. You open the bank / wallet apps you use for transfer deposit
2. Search on the history transaction / inbox
3. Press the transaction you do to show the detail transfer
You can check also the photo below to see the explanation to check the deposit receipt proof
1. Deposit amount
2. Receiver UPI ID
3. UTR number
4. Time and date transaction
this 4 is need to be show clear and detail so our deposit department can help to check faster
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STATUS ISSUE
Q: How can I check the status of the issue deposit not received at the self-service center 91CLUB?
A: You can check the status of the problem by clicking Check Issue Status, then fill in your 91CLUB ID account and select the problem of deposit not received. Finally, click Search, and your problem status will be displayed.
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SUCCESS STATUS
Q: I already checking and the status in here already success and there is a notes Pass - Success "Deposit success process to your account with UTR:xxxx" what is that mean ?
A: For that mean our deposit department already checking your deposit and successfully process to your 91CLUB account, you just need to check it on 91CLUB account to see your balance enter
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REJECT STATUS
Q: What about with status reject i need to know if my deposit not receive issue get reject by 91CLUB deposit department?
A: Okay rest assured we will help to explain to you there is few notes rejection you need to know we will give explanation on this below:
1. Reject "Deposit not receive yet, we will follow up your deposit please wait patiently":
this mean the deposit still not receive by 91CLUB deposit department and you need to wait patiently, You don't need to submit it repeatedly, our specialists will record this order and follow it up for you!You can also consult your bank to check the UTR status and resubmit to understand the status of your deposit.
2. Reject "Provide proof receipt with date,time,UTR,amount":
this mean your deposit proof you submit not showing all detail needed or not clear, you need to know that we need you show with amount,UTR number, UPI ID receiver, date and time
3. Reject "ID account incorrect. Provide the correct ID":
this mean make sure again your ID account you submitted on self-service center 91CLUB is it already correct or not
4. Reject "Proof incorrect, provide the correct proof receipt":
please check again your deposit proof receipt must be the proof and not any other than the proof
5. Reject "Check ID and receipt since its not match":
this mean you need to check again form deposit on the 91CLUB ID account and the proof receipt deposit is it have match date, time, amount and the channel payment you use
6. Reject "Resubmit form and fill receiver UPI ID":
this mean the issue deposit not receive you submitted on self-service center 91CLUB not fill the UPI ID receiver and our deposit department need that UPI information for faster checking
7. Reject "Provide proof receipt with UPI ID receiver shown!":
this mean the proof receipt you provide is not showing the UPI ID receiver and our deposit department need the UPI information for faster checking
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